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My product portfolio at Wiston

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Product Portfolio - Telemetry AI Analyzer #

📄 Full Portfolio Document #


Key Highlights #

🚀 Product: Telemetry AI Analyzer #

An AI system trained on 40+ billion data records from 30+ million notebooks that automatically identifies, analyzes, and predicts potential laptop issues.

📊 Impact & Results #

  • $1.2M+ cost saving per year
  • 70% debugging efficiency increase
  • 28 engineering symptoms predicted
  • Received Outstanding Leadership and Execution Award from Dell
  • Received Excellent Digital Transformation Project Award from Wistron

🎯 Core Features #

  1. One-Stop Platform: Integrated all data, logs, and information for engineers
  2. AI Models: Predict potential engineering risks for laptops
  3. Issue Library & Search Engine: Knowledge graph with LLM for finding similar cases
  4. Dashboards: Real-time monitoring of risks, trends, and statistics

💡 Problem Solved #

  • Reduced laptop repair time from 70+ days to immediate action
  • Eliminated “cannot duplicate” issues through predictive analytics
  • Enabled proactive issue resolution before failures occur

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